Returns & exchanges

Every piece is made by hand in Atlanta, one at a time, so all sales are final. If anything is wrong with your order, get in touch and we will make it right.

Why sales are final

Tables By Vauss pieces are handmade, many are one of a kind, and custom and made-to-order pieces are built for the person who ordered them. Because of that we do not accept returns or exchanges, and an order cannot be cancelled once it has been placed.

If your order arrives damaged or is not what you ordered

Please contact us within 7 days of delivery at hello@tablesbyvauss.net with your order number and photos of the piece and the packaging. We will work with you to repair, replace or refund the piece, depending on what happened.

• Keep the box and packing materials until the problem is sorted out.
• If a parcel is lost in transit, contact us and we will follow it up with the carrier.

Custom and commissioned pieces

Commissions are made to your approved design and are final sale. Anything that does not match what you approved is covered by the section above.

Refunds

When a refund is agreed, it goes back to the card you paid with. Your bank may take 5–10 business days to show it.

Questions

Email hello@tablesbyvauss.net or message us on Instagram @tablesbyvauss. We are happy to answer questions about a piece before you buy.

Tables By Vauss · Atlanta, Georgia · Last updated September 27, 2026